Privacy Policy

Last updated: 30 September 2025

Christian Nicolson Art is a trading name of Little Hero Limited (“we”, “our”, “us”). This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the New Zealand Privacy Act 2020.


By using this website (the “Site”), purchasing our products, or interacting with us, you agree to the terms of this Privacy Policy. Your use of this Site is also subject to our Terms & Conditions.

1. Information We Collect

We may collect personal information from you in the following ways:

  • When you browse or interact with our Site (via cookies, analytics, and log data).
  • When you make a purchase (name, billing and shipping address, contact details, and payment information).
  • When you sign up for our mailing list, newsletter, or marketing updates.
  • When you contact us directly (email, phone, or online forms).

The types of personal information collected may include:

  • Name and contact details (email, phone, postal address).
  • Payment and transaction details.
  • Account or profile information if you create an account on our Site.
  • Technical information (IP address, device type, browser type, operating system, pages viewed).

2. How We Use Your Information

We use your personal information for purposes including:

  • Processing and fulfilling orders.
  • Communicating with you about your purchases, enquiries, or customer support needs.
  • Sending you marketing updates, newsletters, or promotions (if you have opted in).
  • Improving our Site, services, and customer experience.
  • Meeting our legal and tax obligations.
  • We will not use your personal information for purposes other than those stated above without your consent, unless required by law.

3. Sharing Your Information

  • We respect your privacy. We do not sell, rent, or trade your personal information.
  • We may share information with trusted third parties only where necessary:
  • Payment processors (to complete your transactions).
  • Shipping and courier companies (to deliver your orders).
  • Email marketing providers (to send newsletters if you have subscribed).
  • Website analytics tools such as Google Analytics.
  • Legal authorities where disclosure is required by law.
  • All third parties are required to handle your information securely and in accordance with New Zealand privacy laws.

4. Cookies and Tracking

  • Our Site uses cookies and similar technologies to improve your browsing experience, analyse traffic, and understand visitor behaviour.
  • You can disable cookies in your browser settings, but this may affect the functionality of our Site.
  • We may use third-party analytics services (such as Google Analytics) which collect anonymous data about website usage.

5. Storage and Security

  • Your personal information is stored securely, and we take reasonable steps to protect it against loss, misuse, or unauthorized access.
  • Payment details are processed by secure third-party providers and are not stored on our servers.
  • Data may be stored in New Zealand or overseas by trusted third-party providers, in compliance with the Privacy Act 2020.

6. Your Rights

Under the New Zealand Privacy Act 2020, you have the right to:

  • Request access to the personal information we hold about you.
  • Request correction of your personal information if it is inaccurate or incomplete.
  • Withdraw your consent to receive marketing communications at any time (unsubscribe links are provided in all marketing emails).

To exercise these rights, please contact us at the details below.

7. Retention of Information

We will retain your personal information only for as long as is necessary to fulfil the purposes for which it was collected, or as required by law (e.g., for tax or accounting purposes).

8. Third-Party Links

Our Site may include links to third-party websites. We are not responsible for the content, security, or privacy practices of such websites.

9. Updates to this Policy

We may update this Privacy Policy from time to time to reflect changes in law, technology, or our practices. Updates will be posted on this page with a revised date.

10. Contact Us

If you have any questions about this Privacy Policy, or to exercise your privacy rights, please contact us at:

Christian Nicolson Art
info@christiannicolson.co.nz